WARRANTY POLICY

Thank you for choosing BuddyDeals! We strive to provide you with products of the highest quality. Our Warranty Policy outlines the terms and conditions regarding warranty coverage for the products purchased through our platform.

1. Warranty Coverage

All products purchased through BuddyDeals are covered by a manufacturer’s warranty unless stated otherwise. The duration and terms of the warranty vary depending on the product and the manufacturer. Please refer to the product description or contact our customer support team for specific warranty details.

2. Warranty Claim Process

If you encounter any issues with your product during the warranty period, please follow these steps to initiate a warranty claim:

  1. Contact our customer support team via email at support@buddydeals.in or through the Help Centre.
  2. Provide your order details and a detailed description of the issue you’re experiencing with the product.
  3. Our customer support team will guide you through the warranty claim process, which may include troubleshooting steps, returning the product for repair or replacement, or contacting the manufacturer directly.
  4. Once the warranty claim is processed and approved, we will facilitate the repair or replacement of the product as per the manufacturer’s warranty terms.

3. Exclusions

The warranty does not cover damages caused by:

  • Accidental damage, misuse, or improper installation of the product.
  • Unauthorized repairs or modifications performed by third parties.
  • Normal wear and tear, including cosmetic damage.
  • Damage caused by natural disasters, fire, water, or other external factors beyond our control.

4. Limitation of Liability

Our liability under the warranty policy is limited to the repair or replacement of the defective product as per the manufacturer’s warranty terms. We shall not be liable for any consequential, incidental, or indirect damages arising from the use or inability to use the product.

5. Governing Law

This Warranty Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with this Warranty Policy shall be subject to the exclusive jurisdiction of the courts in Karnataka, India.

6. Changes to the Warranty Policy

We reserve the right to update or modify this Warranty Policy at any time without prior notice. The updated version of the Warranty Policy will be posted on our website, and the changes will be effective immediately upon posting.

If you have any questions or concerns regarding our Warranty Policy, please contact our customer support team at support@buddydeals.in.